Susan Washburn has an international reputation as a trainer, group facilitator, educator, and organizational management consultant. Her work includes training and consulting on communication skills, leadership development, negotiation skills, team building, group dynamics, strategic planning, project management, multicultural issues, and effective organizational change. Additionally, she has developed curricula for classroom and distance learning courses on a variety of current management topics.

Susan had a successful career within the Department of Defense where she was awarded three medals for distinguished civilian service. She served as a program director in human and family programs, the director of marketing and training and as a trainer and senior advisor for the United States Navy and Marine Corps. While living in Iceland, Susan hosted an intercultural television series introducing Americans to the Icelandic culture and was a frequent quest on radio and television. She was the contributing columnist for a weekly North Carolina newspaper, where her humor and creative outlook was a popular weekly feature. Susan is a frequent keynote speaker and has most recently begun hosting Leap Into Your Life retreats for individuals and organizations.

Ms. Washburn holds a B.S. from the University of the State of New York, a master's certificate in project management from The George Washington University and has completed extensive graduate work in organizational psychology and sociology. She is certified as a facilitator for the Covey Leadership Institute, Strength Deployment Inventory, Investment in Excellence, and the Myers-Briggs Type Indicator and is currently pursuing a PhD in Organizational Psychology. When not traveling, Susan divides her time between the coast and the mountains of North Carolina.