Vicki Hess is a catalyst for changing habits. She brings substantial training know-how as well as hands on business and healthcare experience to her projects. Vicki's expertise includes creative keynote presentations for meetings and retreats and thoughtful training initiatives for creating lasting change in companies.

Vicki creates and delivers interactive workshops and presentations on topics such as customer service, team building, and management development. She also provides multi-media, motivational, key-note presentations for associations and organizations.

In addition to over 20 years of work experience, Vicki is a registered nurse and holds a masters degree from Towson University in Human Resource Development. Vicki has positively influenced employees and managers in associations, corporations and non-profit organizations nationwide. Through her interactive presentation style, Vicki provides new ideas and insights and acts as a catalyst for workforce development.

Vicki is also an adjunct professor in the graduate school of business at The Johns Hopkins University and she sits on the Professional Development Committee for the Chesapeake Human Resources Association. Vicki is a member of the Greater Baltimore Tech Council and the National Speakers Association.